Absolutely recommend using ApptioOne
We use ApptioOne as our primary source for costing out applications, projects, and services. It allows us to much more accurately …
Overview
What is IBM Apptio?
The IBM Apptio platform is a technology business management solution that enables organizations to make better decisions about technology investments. It connects technology spend to business value so organizations can adapt to changing market conditions.
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- Tech Details
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- FAQs
What is IBM Apptio?
The IBM Apptio platform is a technology business management solution that enables organizations to make data-driven decisions about their technology investments by driving clarity on technology spend, connecting that spend to business value, and enabling organizations to quickly take action against rapidly changing market conditions.
IBM Apptio Costing
IBM Apptio Planning
IBM Apptio Benchmarking
IBM Apptio Costing
IBM Apptio Costing Essentials delivers a clear view of an organization's diverse and evolving tech costs, driving informed decisions in a rapidly changing tech landscape. Apptio’s allocation strategies tackle the difficult task of bringing together financial and operational data into a common, centralized framework, providing transparency on key spend drivers tied to business priorities, enabling leaders to focus on business outcomes and the value of each dollar spent, rather than chasing down data or constantly updating spreadsheets.
IBM Apptio Costing Standard builds on the foundation (of Apptio Costing Essentials) and provides a customizable platform that can ingest and structure data from almost any source system and deliver fully consumptive allocations – allowing organizations to understand Total Cost of Ownership and better manage overall tech consumption.
For CIOs, Tech leaders, and IT Finance leaders who need to make quick decisions to capitalize on market trends and drive business innovation. These decisions need to be based on a complete view of their IT and technology cost structure and its value to the business. Apptio Costing is financial management software that creates a shared understanding between technology leaders, finance, and the business of the fully burdened cost of technology and accelerates analysis, optimization, and investment in growth-based initiatives.
Unlike time-consuming and error-prone spreadsheets coming from multiple systems of record, Apptio Costing unites financial and operational data into an industry-standard taxonomy of cost categories and hierarchies. Coupled with Apptio’s proprietary allocation strategies, metrics, KPIs, and reporting structure, organizations can come together to optimize and align their current approach to technology and invest more deeply in growth initiatives.
Reduce the total cost of ownership associated with the largest applications in
an organizationProvide a business-centric view of technology with insights that helps IT organizations unlock and shift resources
Understand the ‘root cause’ for any business unit expense from the app/product/service down to the general ledger
Allocate costs based on consumption metrics, enabling precise resource allocation and budget optimization
As a whole, Apptio Costing helps organizations classify, categorize, and consolidate technology spend ensuring investments are directed to the highest value-add opportunities.
Additional products in the IBM Apptio product family include:
IBM Apptio Billing
IBM Apptio Billing is for IT Finance professionals who want to explain the consumption of IT services by business unit, shape demand of services through strategic pricing, recover costs, and defensibly communicate the value of IT. Simply put, accurate and defensible IT costs are communicated in the language of business services and products. By facilitating showback and chargeback, Apptio creates accountability of IT consumption by extending cost transparency to business units, departments, and users. Unlike spreadsheets and manual processes, Apptio delivers a user-friendly bill via email with IT costs, allocations to business units, and easy ways to set rates to shape service demand, drive behavior change, and inform decision-making. Apptio Billing empowers consumers to dictate their IT consumption, reallocate time spent supporting manual consumption models, and ultimately helps build credibility by demonstrating IT’s value in the language the business understands.
For CIOs and IT Finance, a critical component of driving engagement and alignment with the business is by showing the value of IT, but many organizations are failing to consistently and successfully demonstrate this. Homegrown billing and recovery processes are often error-prone and difficult for the business to decipher, delaying decision-making and preventing frequent and defensible communication. They can also be time-consuming requiring the upkeep of multiple consumption models. In addition, there is no way to hold business units accountable for the IT services they are consuming.
Cost Recovery: Determines the proper billing amount from each business unit using business rules.
Consumptive Billing: Ensures the amount being billed is not only accurate but also explainable and defensible to business units.
Unit Rate Billing: Exposes the levers business units can use to mitigate costs and reinvest in higher-value IT activities.
IBM Apptio Planning
IBM Apptio Planning streamlines technology budgeting processes, enhancing accuracy and decision-making confidence through its collaborative workspace for cost budgeting, forecasting, and KPIs. Apptio Planning reduces the time spent on data aggregation and rationalization, allowing for more time on technology spend analysis and optimization. It bridges the gap between technology finance strategies and broader business objectives, allowing business leaders to tie their technology investments directly to business value ensuring you can cut costs in the right places while still preserving innovation. Apptio Planning creates a repeatable, accurate, and collaborative planning process with data ingestion automation, streamlined variance analysis, and cost categorization – enabling organizations to continually refocus, replan, and react quickly to changing market conditions.
As tech leaders across the globe are working to understand and justify technology investments and communicate value to the business, Apptio Planning becomes increasingly essential. This need is especially difficult in changing markets where budgeting and forecasting become more complex. Many CIOs remain under pressure to stabilize or even reduce IT costs, even as enterprise-wide technology investments increase and require additional funding for foundational and new IT capabilities. Organizations are also now changing their budgeting cycles from an annual basis to a more continuous basis. This makes it even more important to find a consistent, repeatable planning and reporting strategy that creates transparency for the business and encourages collaboration is crucial. Apptio Planning addresses these challenges by providing a unified source of data that enhances accountability and granularity, eliminating manual, time-consuming, and resource-intensive processes to enable more effective and efficient planning.
Reduces the time spent forecasting, accelerate frequency, and offers variance analysis to redirect resources to higher-value activities.
Enables continuous planning/forecasting cycles, reduces manual workload, and expedites decision-making with real-time data insights.
IBM Apptio Benchmarking
IBM Apptio Benchmarking provides self-service peer comparisons of an organization's technology spend over time, enabling an ongoing process to track performance, validate decisions, and identify areas for improvement – ensuring the organization stays agile. Apptio Benchmarking offers automated and ongoing monthly comparisons against a set of user-defined peers, to compare technology costs side-by-side with regularly refreshed industry benchmarks for up-to-date comparisons to technology spend actuals. This interactive benchmark data set generates insights into how the technology spend stands.
Tech leaders across the globe are working to understand and justify technology investments and communicate value to the business, which can be a challenge for many organizations. With this, benchmarking is necessary as it builds the discipline of cost transparency and has the ability to segment tech budgets into multiple views for different audiences and ultimately better communicate the value of IT’s spend. Furthermore, Apptio Benchmarking allows organizations to assess their performance against industry standards, identifying areas of underperformance. This insight empowers companies to make strategic improvements.
Users can:
Validate spending levels with a view of actuals vs. self-selected benchmarks to know where the business stands relative to peers using trending comparisons.
Monitor progress by identifying areas of risk, setting targets, and evaluating improvement efforts.
Identify improvement areas and use relevant, credible peer benchmark data as objective reference points.
Set targets and track progress with trending comparisons.
Know where a business stands versus the best and worst in its class with box plot distributions for each data point
IBM Apptio Features
- Supported: Automated data ingestion and modeling
- Supported: Analytics and reporting
- Supported: Budgeting and forecasting
IBM Apptio Screenshots
IBM Apptio Integrations
- Amazon Web Services
- SAP Business One
- Oracle PeopleSoft ERP
- VMware vCenter
- ServiceNow IT Service Management
- Microsoft SQL Server
- Oracle Database (legacy)
- BMC Helix Configuration Management Database (CMDB)
- Microsoft Azure
- Oracle E-Business Suite
- Oracle Hyperion
- Microsoft Excel
- Coupa
- Google Cloud Platform
- Oracle Fusion Cloud ERP
- Jira Software
- BMC Helix Discovery
- Salesforce Sales Cloud
- Microsoft 365
- Digital.ai TeamForge
- Broadcom Clarity
- Windows File Share
- IBM Softlayer
- CGI Momentum Data
- FTP Server Connector
- SOAP Server Connector
- REST Server Connector
- SFTP Server Connector
IBM Apptio Competitors
IBM Apptio Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Can be used by customers in any country |
| Supported Languages | English, Japanese |
IBM Apptio Downloadables
Frequently Asked Questions
The IBM Apptio platform is a technology business management solution that enables organizations to make better decisions about technology investments. It connects technology spend to business value so organizations can adapt to changing market conditions.
Reviewers rate Usability highest, with a score of 8.1.
The most common users of IBM Apptio are from Enterprises (1,001+ employees).
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Reviews and Ratings
(184)Attribute Ratings
Reviews
(1-25 of 41)Companies can't remove reviews or game the system. Here's why
November 30, 2023
Absolutely recommend using ApptioOne
We use ApptioOne as our primary source for costing out applications, projects, and services. It allows us to much more accurately determine the services driving our costs, using the ATUM model. It also provides us with the unit costing ability that supports business cases and strategic decision making. ApptioOne is what we use to charge costs back to the consuming businesses, providing transparency into the value or profitability of different business lines.
- Dashboard/data visualization
- Allows for complex modeling to fit your business
- Easy to navigate for the end users
- Additional flexibility around report layouts
- Quicker navigation in ITP
- Increased functionality around building dashboards in Apptio BI
November 28, 2023
The best review
ApptioOne is used in a couple of different ways within my company. We look at cost of IT and the value it gives back to the business. UPMC is a healthcare company that I work for and we used ApptioOne to levergae the decision to go to a single EMR. Through this inititive we look to make more decisons this way. By looking closly at IT cost and value we save money to give the best patient care possible
- User Friendly
- Leverage Business value
- Create better discussions with C-Suite to make informed decisions
- Apptio BI
- Use of AI
- Clearly models
November 02, 2023
ApptioOne Review
We are consulting with various companies. One specific is we're working on value realization of applications and services.
- It's able to aggregate various data sources, specifically financial and operational data across multiple systems. So even if the company has various systems internally, it's able to aggregate them to be able to paint one picture.
- I think depending on the organization's use cases, some of the configuration could be very complicated and hard to manage over time.
October 26, 2023
NIce Job
I use ApptioOne for the Appliction TCO for entire organization
- OPEX Budgeting
- OPEX Actuals
- Show costs for IT
- Good dashboard for CIOs
- Ease of Use
- Easier out of the box BI Reporting
October 26, 2023
Satisfied, but hoping to build it out further
We use ApptioOne for Technology chargeback to our business clients and cost transparency using the business taxonomy framework
- Cost allocations
- Transparency of costs
- Holding large volumes of data
- Lack of financial locks from prior periods
- Reporting
October 26, 2023
Enhanced Financial Reporting and Analysis
We use ApptioOne as a data consolidation and reporting tool. We are composed of several small corps and having the ability to see financial information in one consolidated view is tremendously beneficial for us. We primarily use ApptioOne to track/ report financial variance reporting.
- Consolidation of financial information across multiple entities
- Provides end users with easy access to meaningful financial information
- Shows trends in data over time
- Apptio has great OOTB reporting tools but there is opportunity for improvement in OOTB analytics solutions
- Models can be prohibitively complex
- End-user interaction with reports is desired. ApptioBI still seems early-stage
October 26, 2023
ApptioOne is providing business value
Several use cases: Conduct Chargeback for IT Finance, Monthly, Quarterly and Annual Forecasting and Budgeting, Planning, Application Rationalization, IT Cost allocations, IT Cost Optimization, Technology Transformation, IT CapEx forecasting and planning, Validating Project and Portfolio planning, IT Infrastructure Optimization, IT Architecture decisions, Business Architecture decisions, Software Cost management, Software Asset optimization
- Iterative development of IT Cost Model
- Quick calculations for scenario planning
- Versioning
- Time taken for recalculation
- Templates and knowledge assets for container cost allocations
October 25, 2023
ApptioOne review
I do the configuration of ApptioOne and assisting user in CT and ITP.
- great out of the box reporting
- Easy to configure
- flexibility with customize reporting
- I find reference data in It Planning frustrating. fixing the errors can be diffcult in my opinion.
October 25, 2023
TBM platform for the modern enterprise
Cost transparency for IT is our primary use case. That enables accurate budgeting and forecasting of technology cost for the organization. We use ApptioOne for reporting IT costs and cost drivers to executive stakeholders to drive accountability for decisions impacting technology cost. Apptio One helps us to understand and communicate the cost of IT in terms that resonate across finance, IT, and operations; namely by application, service line, and consuming business unit.
- The ATUM model and its configuration provide a trusted taxonomy for costs
- The participative planning and budgeting process enabled by the product increases transparency into forecasted cost and allows for understanding service options prior to costs being incurred.
- The loading of data through APIs eases data refresh processes
- Persona based reporting views
- Calculation times
- Out of the box reporting for operational business value measures, e.g. revenue, market share, etc.
October 25, 2023
ApptioOne is GREAT
Red Hat uses ApptioOne to make decisions that are strategic and better aligned with our goals. ApptioOne helps us understand the costs that make up applications, services, and IT Towers, providing a total cost of ownership. Having a total cost of ownership helps us understand how much something costs and helps us make informed, data driven decisions.
- Forecasting
- Transparency
- Insights
- Calculation speed
- better advanced reporting features
- more datalink options to connect directly to things
October 24, 2023
IT Planning is a Lifesaver for Identifying Budget Reductions
Our organization utilizes ApptioOne, specifically the IT Planning forecasting and budgeting module, to build our $300M+ budget from the bottom up. The module makes it easy to identify line items that should not be included in the budget, as well as items that can be highlighted as potential cost-saving initiatives. We successfully managed a 10% budget cut ($30M+) by using IT Planning, which wouldn't have been possible without the use of the module.
- Bottoms-up budget approach
- Numerous views of data/line items to highlight potential duplicates in budgeted items
- Fully fleshed out labor roster that seamlessly rolls up into the total budget/forecast
- Filters are sometimes "sticky" and do not reset, causing the user to continually repeat clearing filters
- The ability to add a "vacancy factor" for different roles or account codes within the labor
- Headcount is not necessarily correct on the KPIs. The system aggregates open positions by months left in the year, which makes the actual headcount much higher than shown
October 24, 2023
Technology Finance
We use ApptioOne for our annual planning process to provide actionable insights to our senior leaders in order to make real time decisions based on data driven analysis.
- Allocate IT costs to Business Units
- Budgeting and Forecasting
- Data integration and automation
- More customization of ITP user interface
- Performance improvements when working with large data volumes
- Apptio BI lacks some of the functionality vs. competitors
October 24, 2023
Allowed My Internal Customers to Self-Serve
We currently use ApptioOne to manage the forecasting and budgeting for total IT Spend. We were primarily using spreadsheets and loading the details into our corporate financial management system and had very little visibility to total company view or spend tracking prior to formal monthly reporting. This made it very difficult for our delivery managers to asses how projects were tracking or give the organization the opportunity to redeploy unspent dollars.
- Real time updates (everyone sees what you input in right away)
- Automatic saving of details when changes are made (no lost changes)
- Automatic calculation of internal labor spend
- Ability to send other end users your layouts without making it public
- The comparison calculations are confusing vs industry standard (comparing target to forecast shows as a negative is under spent) in my opinion.
- Need the ability to expand all items in the view with multiple grouped items
- No way to retract your mistake with an Undo button in my experience.
- Ability to hide/grey out unused tabs in Contracts and Labor Activity
October 24, 2023
The system you need
Use it for day to day management of IT spend and support of the CIO making business driven decisions.
- Allows finance group to manage at a very detailed level
- Easy to flow and export data from system
- Better visualization that allows for improved storytelling between finance and biz ops team
October 24, 2023
ApptioOne is worth the time and money
We use Apptio to provide cost transparency and total cost of ownership to business users and application owners. We also provide details about IT expenses in our Bill of IT module
- Provides our application owners with a total cost of ownership for their applications
- Allows our IT spend to be more transparent to our business partners
- Supports our TBM office and practice across our organization
- Better integration and automation between ITP and CT
- More proactive, real time notifications related to performance
October 10, 2023
Apptio One - Best tool for budgeting and forecasting Cloud cost
we use ApptioOne to allocate the IT cost to all Business Units and keep the cost model up to date. It helps in budgeting and forecasting. The tool helps us in cost model based on divisions and projects as data is well integrated with aws tags.
- It helps us allocate the IT cost to all Business Units and keep the cost model up to date
- Helps in budgeting and forecasting
- Enhance decision making
- There could be more customization capabilities be added in product
- The data loads slowly
- There is very little documentation available to understand the product
October 02, 2023
Manage Assets efficiently
The budget planning and comprehensive capability to combine various products is very useful.
IT planning is made easy with cost forecast and helps manage multiple team requirements . Easy to understand and present data to management to make decisions. Excellent support and fixes.
IT planning is made easy with cost forecast and helps manage multiple team requirements . Easy to understand and present data to management to make decisions. Excellent support and fixes.
- Build budget and forecasts
- Optimize cloud billing
- Visualization of data
- Great user interface
- Latency
- Documentation for new users
- More customization needed
- Benchamarking to other industries/verticals
September 29, 2023
Apptio is a top-notch modelling tool that is a great value when you have management sponsorship
We use it to categorize, manage, and forecast IT Spend in a simple way that allows users to make IT investment decisions based on finacial and operational data
- Visualize costs
- Automatically import data
- Intuitive design and reporting
- User interface sometimes is difficult to navigate when switching modules
- Would like to see some really good looking forms to build with editable tables
- Response times are improving, but could be better
We were in need of a forecasting tool to replace an archaic spreadsheet process. ApptioOne filled that need, allowing over 100 users simultaneously to review and update forecasts with greater accuracy and simplicity. The abilities to quickly review past month's spend, project labor and nonlabor spend for future months, and to used named resources for labor are outstanding. As a manager of ApptioOne and Forecasting this tool has helped provide simplicity and organization to a process involving lost of people.
- Providing visibility into IT Spend from the GL
- Securing data by Department, Portfolio, or Business Unit
- Quickly comparing plans month over month or year over year with IT Planning
- More automation and better integrations between IT Planning and Cost Transparency Reporting
- Easier look and feel for IT Planning and Forecasting interfaces
- The ability to add more complete metadata when planning, including custom fields
March 13, 2023
Finance and Ops are Cousins
ApptioOne unifies financial and operational data so I can make decisions on the team I run. It helped me focus on the right KPIs.
- It let me categorize costs of my efforts in legal to see if they matched the effort.
- It let me get answers to my boss in a few hours rather than weeks of playing with Excel.
- It let me not need live in Excel.
- Sometimes speed was slow but it is number crunching
ApptioOne was brought in to help us gain visibility into our true technology spending. Everyone understood the initial budget (on paper) and individuals understood their specific spend throughout the year, but we were lacking the ability to connect all of the data points in a cohesive manner and report out on that data. We were unable to determine if our spend was truly in line with our proposed budget, and we were also concerned with cost-overruns that were occuring with regularity. ApptioOne brought our data together in a way that allowed us insight and changed the way we make decisions during our budget year.
- Reports are incredibly easy for users to access and interact with
- Budgeting and reporting are faster and more streamlined
- Seperating tech spending into categories, such as service, is incredibly helpful
- Reporting can be somewhat limited in configuration options
- BI tools have more options and configurability and ApptioOne could use those as examples
- Reports are consumed on-demand but there is little ability to schedule reports and notify users
March 13, 2023
Apptio from an IT Manager's perspective
We use it for budget planning, periodically checking and validating budget status. We also have product, service and other type of contracts added to Apptio. IT leadership also uses it to for departmental budgeting. Before Apptio we did not have a proper tool for the mentioned use cases, we had complex Excels for this purpose.
- Financial data management
- Simple menu structure
- Extensive capabilities
- General training for usability
- Dark mode
- Ability to edit and share views
We use ApptioOne to calculate the total costs associated with a product, service, or solution, including both direct and indirect costs.
- Gain insights into the true costs of their IT investments.
- Allows users to track and analyze various cost drivers, including hardware, software, labor, and other expenses.
- Some users have reported that the user interface can be difficult to navigate and can be overwhelming for new users.
March 10, 2023
ApptioOne from the persepective of an analyst,
We use ITP Planning for our annual budget season as well as our financial forecast. It makes is easier for all users in our IT department to budget for the fiscal year, we do a bottoms up budget which allows us to build from scratch and helps maintain data integrity for all users.
- IT Planning - Budgeting
- IT Planning - Forecast
- Cost Transparency
- Making Apptio one a little more user friendly to build reports
- Make integration between ITP and CT more standard rather than manual
March 06, 2023
Apptio and its intrinsic value
We use it at the moment as a forecasting, variance and reporting tool. It is the hope that within the next 2 years we will implement Bill of IT module so we can bill out to our business units based on the information that we currently have flowing in through Apptio.
- One stop shop for cost
- Ability to customize reports
- Forecasting capabilities
- Support from Apptio, Support queue as well as responsiveness
- Apptio BI is a poor product, needs more development
- Better communication of new features, updates